PRIVACY POLICY

1. WHO WE ARE

KHAYA Interiors Ltd, located at Scholefield House, Scholefield Lane, Nelson, UK. BB9 0EP, is the data controller for any personal information you provide to us through our website.

2. WHAT INFORMATION WE COLLECT

Enquiry & Client Data: When you contact us via email, phone, or our online form, we collect your name, email address, phone number, and project details.
Website Usage Data: We use cookies to collect basic information about how visitors use our site, including page visits and IP addresses.

3. WHY WE COLLECT IT

We collect and use your data to:

Respond to your design queries and arrange consultations.
Provide interior design services and manage project communications.
Improve our website and client experience.
Send you relevant marketing emails or newsletters (only if you have opted-in).

4. HOW WE SHARE YOUR DATA

We will never sell or rent your personal data. We may only share your information with trusted third parties in the following cases:

Service Providers: Subcontractors, architects, or tradespeople (only with your prior consent), or website hosting/IT services.
Legal Requirements: When required by law to comply with regulations or legal proceedings.

5. HOW LONG WE KEEP YOUR DATA

We retain your personal data only for as long as necessary. If you become a client, we keep your data for 7 years for tax and legal purposes. If you just make an inquiry and do not proceed, we typically delete or anonymize your information after 12 months.

6. YOUR DATA RIGHTS

Under data protection laws, you have the right to:

Access the personal information we hold about you.
Correct any inaccuracies or request we delete your data.
Opt-out of marketing communications at any time.

7. CONTACT US

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at henrietta@khayainteriors.co.uk. For broader guidance on data law, you can also refer to the Information Commissioner's Office.